Welcome » Case Studies » Lineas – Scalable, Secure AWS Management for Critical Workloads

AWS CASE STUDY

Executive Summary

Lineas, a leading logistics provider, relies on AWS infrastructure to support its business-critical workloads, primarily operating on Amazon Elastic Kubernetes Service (EKS). To ensure seamless and secure operations, Cloudar delivers Managed Services leveraging its tailored Managed Service Framework. This framework incorporates AWS Landing Zone, Service Control Policies (SCPs), AWS Config, Site24x7 monitoring, Cloud Conformity for security compliance, and Atlassian IT Service Management with Confluence for documentation. This strategic partnership enables Lineas to maintain high availability, compliance, and optimal performance for its essential services.

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Customer Profile

Lineas is Europe’s largest private rail freight operator, headquartered in Belgium, with operations extending across France, Germany, and the Netherlands. The company offers high-quality and versatile rail transport solutions, aiming to decarbonize supply chains by shifting freight from road to rail, thereby reducing CO₂ emissions by 90%. Lineas serves various industries, including automotive, steel, chemicals, and consumer goods, providing services such as block trains, single wagon loads, intermodal transport, and value-added logistics solutions.

The Challenge

Lineas required a robust and scalable solution to manage and monitor its AWS infrastructure, particularly for workloads running on Amazon EKS, which are critical to its business operations. The company faced challenges related to maintaining security and compliance standards, ensuring infrastructure consistency, and gaining visibility into performance metrics. Additionally, they needed a streamlined IT service management process to respond promptly to any issues or changes across their environment.

Partner Solution

Cloudar implemented its Managed Service Framework to address Lineas’s needs, leveraging several AWS-native and complementary tools. The AWS Landing Zone provided a secure, scalable multi-account environment, while SCPs and AWS Config ensured adherence to security and compliance standards across the organization. Site24x7 delivered comprehensive monitoring for real-time insights and alerts, and Cloud Conformity enhanced security by identifying vulnerabilities and enforcing compliance. Atlassian IT Service Management streamlined incident handling and service requests, with Confluence used as a centralized knowledge base for operational documentation. This holistic solution enables Lineas to manage its critical workloads confidently, optimize performance, and respond proactively to infrastructure needs.

Results and Benefits

Cloudar’s Managed Service Framework has provided Lineas with a reliable, efficient, and secure AWS environment, delivering several key benefits:

  • Enhanced Operational Efficiency: With comprehensive monitoring through Site24x7 and streamlined incident management via Atlassian IT Service Management, Lineas can identify and resolve issues rapidly. This has minimized downtime, allowing critical workloads to run continuously and efficiently.

  • Improved Security and Compliance: The combination of AWS Config, SCP policies, and Cloud Conformity has fortified Lineas’s security posture. The framework ensures proactive compliance with industry standards, regularly auditing configurations and quickly remediating vulnerabilities, reducing risk and protecting business-critical data.

  • Increased Visibility and Control: AWS Landing Zone and Config provide Lineas with a clear, organized view of its multi-account setup, offering control over permissions and configurations across accounts. This transparency enables more informed decision-making and fosters a proactive approach to infrastructure management.

  • Scalability and Flexibility: By leveraging EKS and Cloudar’s AWS Landing Zone, Lineas’s infrastructure can scale alongside business growth, adapting seamlessly to fluctuating demands and enabling agile responses to evolving business needs.

  • Comprehensive Documentation and Knowledge Sharing: Utilizing Confluence as a centralized knowledge base ensures all operational practices, configurations, and procedures are documented. This supports internal alignment and onboarding, reducing reliance on individual knowledge and empowering the Lineas team with accessible, organized resources.

  • Environmental Impact: Through the stability and scalability offered by Cloudar’s Managed Service Framework, Lineas remains committed to its sustainability mission, maintaining high service levels that support its rail logistics, a key component in reducing CO₂ emissions in supply chains across Europe.

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